Question 1

What is a GPS vehicle tracker?

Accepted Answer

A GPS vehicle tracker is a small device fitted to your vehicle that works out its location using satellite signals and sends that information to a tracking platform you can log into.

Question 2

How does GPS vehicle tracking work?

Accepted Answer

The tracker receives satellite signals to calculate its position, then sends the data over the mobile network. You view live location, trips and alerts through a mobile app or web dashboard.

Question 3

How much does a car tracker cost in Kenya?

Accepted Answer

With Fleet Genius, car tracking starts from KES 7,500 for installation with a KES 1,000 yearly renewal. Motorbike and tuk-tuk tracking starts from KES 6,000 and trucks from KES 8,500.

Question 4

Do GPS trackers require a SIM card?

Accepted Answer

Yes. Trackers use a SIM card and a data plan to send location data to the tracking platform. This is set up for you during installation.

Question 5

Can I track my vehicle from my phone?

Accepted Answer

Yes. You can see your vehicle's location, trips and alerts from a smartphone using the tracking app or a mobile browser.

Question 6

Can I track a motorbike?

Accepted Answer

Yes. We fit compact trackers designed for boda boda motorbikes and tuk-tuks, with movement alerts and daily usage visibility.

Question 7

Can GPS tracking help recover a stolen vehicle?

Accepted Answer

A tracker provides location information that can support recovery efforts by you and the authorities. Outcomes depend on the situation, so no recovery can be guaranteed.

Question 8

How long does installation take?

Accepted Answer

A standard installation is usually completed within about an hour, depending on the vehicle and the tracker fitted.

Question 9

Do you install trackers in Nairobi?

Accepted Answer

Yes. We install in Nairobi and serve customers across Kenya, including Mombasa, Kisumu, Nakuru, Eldoret, Thika, Kiambu and Machakos.

Question 10

Do you provide fleet tracking?

Accepted Answer

Yes. Multiple vehicles can be added to one account and viewed on a shared fleet dashboard with mileage, travel and parking reports.

Question 11

What happens if my tracker goes offline?

Accepted Answer

Where mobile coverage is weak, position data is stored on the device and sent once the signal returns. If a unit stays offline, contact us and we will check it.

Question 12

Do GPS trackers require renewal?

Accepted Answer

Yes. Tracking runs on a yearly renewal that covers the SIM data and platform access. Renewal starts from KES 800 depending on the vehicle type.

GPS Vehicle Tracking Questions

GPS vehicle tracking questions, answered

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